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Diamond Certified Experts: How to Hire a Remodeling Contractor

When choosing a remodeling contractor, there’s a lot more to consider than the bottom line. Photo: Ryan & Ryan Construction, Inc. (2016)

When choosing a remodeling contractor, there’s a lot more to consider than the bottom line. Photo: Ryan & Ryan Construction, Inc. (2016)

Considering the stakes involved, it’s no surprise that a large-scale remodeling project can be a bit unnerving. After all, you’re entrusting thousands of dollars to a contractor’s promise to deliver a product that currently only exists on paper. That’s why, prior to hiring a contracting firm, it’s critical to confirm it’s worthy of your trust. To gain further insight, we’ve asked five Diamond Certified Expert Contributors to weigh in on what to look for when hiring a remodeling contractor.

A Current License: Diana Connolly, Montclair Construction & Structural, Inc.
All building and remodeling contractors in California are required to carry proper licensing. Unfortunately, not every working contractor conforms to this legal obligation, so you’ll need to make sure yours does. To verify a contractor’s license is current, look up the license number on the California State Licensing Board’s website (www.cslb.ca.gov), which keeps a record of all registered contractors in the state. Continue reading “Diamond Certified Experts: How to Hire a Remodeling Contractor” »

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A Tale of Three Estimates

I wanted three estimates for new kitchen countertops. I knew the dimensions, the color and the type of material I wanted. Should have been an easy process, right?

For the first estimate, I made an appointment with a specific salesman at the showroom. I waited 30 minutes while he was with another client, but when I wasn’t even acknowledged I walked out the door.

I faxed the second estimate request as a different salesman at a different store advised. Several days have gone by and I am still waiting for a response.

The third company stood out because they’re right on top of things. I faxed the information; the lead estimator called for more clarification on the backsplash, and promised an estimate within 24 hours.

How you’re treated from the very beginning of a transaction is a pretty good indication of how the company will handle the install and follow-up service. Even if their price is a bit higher, it will be worth it knowing how much hustle they have and how responsive they are from the get-go.

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