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Tag Archives: consumer protection

Seven Summer Scams

If you’re adopting a pet this summer, stay alert for online scams by fraudulent sellers. Photo: American Ratings Corporation, 2017

Along with rising temperatures this summer, we’re going to see a rise in seasonal scams. I’ve been getting warnings from consumer protection agencies about what to watch out for, and I want to pass them on to you. You may have heard of some of these rip-offs before, but be aware that new variations always pop up and can catch even the savviest consumers off guard.

1. Magazine scams
This scam ramps up in the summer with young people going door-to-door selling magazine subscriptions. They claim they’re working their way through college and need to make a certain number of sales to earn points for scholarships. That’s not true. Most of the time, the orders are never placed with the publishers, and even if your order is fulfilled, you’ll pay too much for the subscription. Continue reading “Seven Summer Scams” »

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Moving Targets: Exposing the World of HVAC Scammers

When looking for an HVAC company, trustworthiness is one of the most important attributes to consider. Photo: Ortiz Heating and Air Conditioning (2016)

With the many heating and air conditioning companies operating in the Bay Area, it’s natural to assume that some are better than others, with each possessing varying degrees of experience, organization, customer service and technological proficiency. However, when it comes to choosing an HVAC company, there’s more at stake than its level of skill or service: if you’re not careful, you could pick a fraudulent one. Like many service industries, the HVAC industry is rife with dishonest businesses out to take advantage of unsuspecting consumers.

Too outrageous to be true? Not according to Bryant Kearney, service manager at Moore Solar/Heating/Cooling, who is very familiar with the handiwork of these conniving companies. “Scams are a major problem in the HVAC industry,” he affirms. Continue reading “Moving Targets: Exposing the World of HVAC Scammers” »

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Savvy Consumer Tip: Top Complaints of the Past Year

Watch Chris explain the top complaints of 2014 according to the Consumer Federation of America.

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Savvy Consumer Tip: Understanding the “Charge Back” Feature

When credit card purchases go wrong, the “charge back” feature can be a helpful ally. Watch this video for more information.

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